5 Star Moving and Storage earns certification to work with older adults
August 30th, 2023
Local moving company completes multi-level training program to create better customer experiences.
Colorado Springs, CO. — With the US population of adults 65 and older set to almost double from 52 million older adults in 2018 to 95 million older adults less than 40 years from now, [Agency Name] looks to serve its community better by learning to specialize in working with older adults.
5 Star Moving and Storage is the fourth largest household goods carrier in the United States, and [Agency Name] – alongside about 370 agencies nationwide – partners with the van line for all interstate moves.
Wheaton World Wild Moving created the Silver Certification program – an intensive training for people in all positions at its moving company partners and a program endorsed by the National Association of Senior Move Managers – to teach local moving agents the most respectful and effective ways to work with older adults. The Silver Certification program ensures 5 Star Moving and Storage agents understand the differences between moving a young family and moving adults later in life who might be unable to pack their belongings, need to downsize from their current homes, need to store precious heirlooms, or prefer their adult children be the moving company’s point of contact during the move.
“We’re proud of 5 Star Moving and Storage for investing time in this intensive training course for the benefit of their customers and community,” said Mark Kirschner, CEO of [BRAND]. “It’s easy to see the team at [Agency Name] truly cares about the people they serve.”
As a result of the team’s emphasis on customer experience, 5 Star Moving and Storage has earned this Silver Certification.
About Wheaton World Wide Moving
Wheaton | Bekins is one of the world’s most highly regarded providers of transportation services. The van line owns five household goods relocation brands, including Wheaton World Wide Moving, Bekins Van Lines, Stevens Worldwide Van Lines, Arpin Van Lines and Clark & Reid. The van line is the fourth largest household goods carrier. Headquartered in Indianapolis, Ind., through its brands Wheaton offers private and corporate domestic and international household goods relocation services as well as special commodities and logistic services. The van line is partner to more than 350 agents nationwide. To learn more, visit www.wheatonworldwide.com/why-wheaton/partners.